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Volume 24, Friday, 29 January 2010 Home I About Us I Support I Contact us
WELCOME TO 2010!
It’s hard to believe the first month of 2010 is already almost over, as it seems not that long ago we were hustling over Christmas. But we’re back into the swing of things already and hope that your business is too.

We have some exciting plans to unveil over the months to come, including the installation of a new press and a move into bigger premises with all our staff being housed in the one unit. It is hoped these changes will be completed and settled by the end of the first quarter so that by the beginning of April we’ll be processing your orders faster and with more precision than ever before. There’s obviously a lot involved in these processes, so keep an eye out for our emails as we update you on our progress.

It’s quite likely that you’re also looking at ways to improve and grow your business during the next 11 months. If there’s anything we can do to assist you in this endeavour, we’d love to know.

Your partner in print,
The team at IBS Design Resources.

INVOICE LINK
On all invoices and statements we have now added a link that allows you to download your document instead of opening the attachment. This has been included as we were receiving some feedback that the attachments were not always in a format that could be opened when they were received. If you have any questions regarding your invoices or statements, please email accounts@ibscards.com.au

CALENDAR SPECIALS
If your customers aren’t already aware, now is the perfect time to inform them that calendars can do a year’s worth of promotions cost-effectively. Starting in quantities as low as 250, calendars are adaptable and useful for any industry and business. To make it easier for you, specs and prices, as well as calendar templates, are available here, and self-promotional tools including letters, posters, flyers and telemarketing scripts, can be downloaded for free here. However you’re running out of time as these specials are only available until 28 February, so order today!

MARKETING MATTERS
The launch of a new video game is a good example of integrated marketing campaigns. You may walk into a game store and see all the POS material decorating the shop. Their website directs you to a trailer of the video game. Their staff wear t-shirts adorned with the game’s characters. When you ring them, they include the game’s name in their greeting. Any advertisements they have placed on the radio, the newspaper or television feature the video game. Their e-newsletter has a feature article on the game. It’s basically everywhere.

This is integrated marketing. It’s a result of analysing all the different touch points a customer may have with a business, and ensuring that the product or service is there. For customers that may use more than one touch point, the same message is consistently communicated and reinforced.

You can do this too.

I know it may seem like a challenge, but I encourage you to find the time to document all the different marketing activities you are currently undertaking. By putting it all on paper, you should be able to see what communication methods you are currently using, what messages are going to your customers and how well it’s all tying together.

This is important, because if your activities are all targeted to achieve the same goal, what you actually have in front of you a marketing campaign. In any campaign you should have a variety of different communication methods being used, to increase the likelihood of your message being successfully received. Everyone learns and absorbs information differently, and this is why it’s essential to use as many different communication methods as possible.

For instance, if you currently have a shopfront on a main street that allows you to put posters in the windows, have sent out a direct mail letter and followed this up with a phone call, you actually have an integrated campaign. By examining this, you can see that you’re not currently using email to reach your customers. Therefore you’ve identified another communication method and hence another marketing activity that you can undertake.

Consistency is the key to marketing and by identifying what is happening in your campaigns, you have greater chance of success. You may also develop more than one campaign to achieve different goals, which in turn becomes your marketing strategy.

CASE STUDY – Folding business cards
Here’s a simple idea for the restaurant or café trade – folding business cards as ‘reserved’ signs for tables.

‘Reserved’ signs
If you’re designing business cards for a restaurant, café or other eatery, why not suggest some ‘reserved’ signs for their tables as well? It’s an easy way for you to sell another product, and it requires little more design work on your behalf – simply add the word ‘reserved’ and space for the diner’s name, and that’s it! Our ‘Economy Class 310’ stock is perfect for this product, or alternatively choose our 'Business Class 420' stock with a matt celloglaze finish which can still be easily written on with a pen.

IN THE KNOW AT IBS
Did you know that you can request quotes from IBS on products that may be odd sizes or larger quantities than those listed in your price list? It’s easy too! Simply send an email to jodie@ibscards.com.au with the following details and we’ll email a quote back to you within 24 hours:

Company name
Email address
Quantity
Stock
Size
Colour (single-sided or double-sided)
Any finishing, including celloglazing

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