Like direct mail, email marketing allows you to reach out to clients and prospects. It’s a simple process that can be broken down to four easy steps:
Obtain or build your database
Write and design the content you wish to send
Send your email
Evaluate the results
The simplicity of this may conflict with pre-conceived notions some people have about email marketing, possibly due to the use of terminology like ‘double opt-in’ and ‘click-through rate’. There’s many companies that offer email marketing services which may assist if you are overwhelmed. However you can do it yourself, using one of many programs available on the internet.
Before you begin, remember that spam laws do apply here in Australia and overseas, meaning you need to ensure that those on your database have consented to having email communications sent to them. This is why some companies choose to have a ‘double opt-in’ process, whereby recipients verify they wish to subscribe or receive emails by entering a special code or clicking on a link provided by email.
Like any printed collateral, consider your design when creating your email. Unlike paper that has specific parameters, people receiving your email own different sized screens and it is therefore advisable to consider this in your design. Avoid creating your email the same size as your computer screen; a standard size of 800 pixels wide is often used.
Depending on the email marketing program you use, you may be able to track where people click on your email. For instance, you may have a link to your website home page, one to your specials page and another to your contacts page. By monitoring which of your recipients visit where, you may be able to create a list of clients to follow up special offers. Often presented statistically, these ‘click-through rates’ can be invaluable in evaluating the success of your email, as well as identifying where you need to make changes.
Like anything, if you haven’t done email marketing before, you may need to just start with the basics and as you gain more information on what your recipients respond to, you can develop your strategy further.
Best of luck!
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