ABOUT US

As the first Australian Trade printer, founded in 1996, we pioneered a new approach to printing. Known for our high quality, efficient service and competitive pricing, we are continually looking at ways to better serve you. It’s been our goal to stay ahead of the market in IT infrastructure, which has led us to have the most user friendly and streamlined ordering system in the industry to-date.

Growing from two staff to our team of 35 today, our philosophy has always been to be ‘your partner in print’ and it’s this motto that drives our every decision. We’re passionate about print and we’re looking to partner with you.

Our Five Partnership Pillars

As your partner in print, we are so confident in our ability to provide you with all of your printing needs quickly and cost-efficiently, we offer a five-way guarantee on all our printing:

1

Price

We’re committed to ensuring our prices are competitive across our entire range. If you find a cheaper price elsewhere, please don’t be frightened to let us know. If we can beat it, we will.

2

Quality

We pride ourselves on our reputation for producing high quality products. We choose to be ISO certified for colour management every 6 months to ensure we can produce high quality and consistent colour accuracy for you.

3

Range

We know it’s easier if you can get everything from one supplier, so we’ve committed ourselves to continually expanding our range so that you’ll be able to receive competitive pricing, quick turn arounds and high quality print no matter the printing need.

4

Service

We’re a business but we’re also people too. So to help our partners, we give every one of our clients a dedicated account manager – someone who will be able to quickly address any queries or concerns and ensure every job is top notch.

5

Turnaround

It’s just the nature of the business that clients always want things last minute. We’re committed to continuing quick and reliable turn arounds across our entire range to give you the flexibility you need to keep your customers happy.

Meet The Team

Scott Siganto

MANAGING DIRECTOR

Scott began his printing career as a Graphic Reproducer specialising as a scanner operator. In 1994 he moved to London and worked at Metro Photographic for 2 years in one of the first Digital Imaging departments. After arriving back on the Gold Coast in 1996 he realised an opportunity existed to combine multiple jobs onto a sheet to share associated cost of goods for each job. It was then that Scott decided to become the Gold Coasts first trade only printer. Over the past 20 years he has constantly looked for ways to automate, systemize and streamline workflows to give not only IBS but their thousands of customers the competitive edge needed to resell print.

Kelly Mackay

GENERAL MANAGER

Kelly joined IBS in 2016 as General Manager. A qualified solicitor, Kelly also has over 20 years senior management experience in the IT, sporting and tourism/hospitality sectors. A business growth specialist, Kelly has overseen numerous businesses through periods of rapid expansion and has received a number of Management, Marketing and Business Innovation awards throughout his career including the Australian Institute of Management FNQ Young Manager of the Year.

Natalie McCauley

SALES & MARKETING MANAGER

Having grown up on the coast, Natalie stayed local to study a bachelor of Business majoring in Marketing at Bond University. After being awarded the Price Waterhouse Top Bachelor of Business Graduate, learning from some of the Gold Coast’s best business leaders, she knew she wanted to keep developing her career skills locally. She began working at IBS in 2013 as Marketing Co-Ordinator and was promoted to Sales & Marketing Manager within a year at the age of just 21. Her passion for creativity, design and print has helped shape the company into its industry leading position today.

Iana Withers

FINANCE MANAGER

Iana began her career at IBS in 2006 where she was employed in administration. Over the next few years she showed so much promise that was trained in finance and completed both her Cert IV in Business Administration and Cert IV in Accounts Administration. In 2015 Iana’s determination and work ethic lead her to be promoted to Finance Manager and has played an integral part in helping the company grow throughout her time in senior management.

Alan Dyer

PRODUCTION MANAGER

Having worked in the print industry for 30 years, Alan was our first pick when we came to recruit a Production Manager. He has extensive knowledge in pre-press, printing and finishing and has developed strong industry connections in his time in the industry. Since working with IBS he has increased efficiencies resulting in 99% of jobs leaving on time or early. A figure we’re proud to stand by.

Brian Rawnsley

BUSINESS DEVELOPMENT MANAGER

Brian has spent over 30 years in customer service and sales, focusing on enhancing client experience. He's now heading up our customer service team and we're thrilled to have him on board!

Alison Dyer

Customer Service Rep

Hamish Sterling

International Procurement Officer

Alyce Spencer

Finance Assistant

Kodey Sherring

Production Administrator

Our History

 

1996

IBS WAS FOUNDED

Scott Siganto & Mark O'Donnell established IBS Cards, the Gold Coasts first trade print supplier.

 
 
 

2003

PURCHASED OWN PREMISES

Scott & Mark purchased their first factory to host their own machinery. Little did they know this was the first factory purchase of many.

 
 
 

2006

EXPANDED TO SECOND FACTORY PURCHASE

The last three years saw such rapid growth that a second adjoining factory was purchased as well as additional printing and finishing equipment to keep up with demand.

 
 
 

2007

SOLE DIRECTORSHIP

2007 saw owner Mark leave the company to pursue another business while Scott Siganto became the sole director.

 
 
 

2008

IBS BEGAN INVESTING IN A ROBUST MIS SYSTEM

After experiencing years of rapid growth it was evident that an MIS system was needed to manage the workflow. Scott knew an out of the box solution wouldn't suffice so began employing developers to customise an MIS to suit.

 
 
 

2009

FIRST KBA OFFSET PRESS PURCHASED

After much consideration Scott invested in a high quality waterless offset UV KBA press, for a more consistent high quality print.

 
 
 

2011

SECOND KBA PRESS PURCHASED

Whilst still experiencing rapid growth a second KBA press was needed to keep up with the demand while keeping turn around times down.

 
 
 

2013

IBS WEB PORTAL LAUNCH

After years of development, IBS released their streamlined, user-friendly web portal that allowed trade customers to quote and order online. Little did they know this site would quickly become the most user friendly in the industry.

 
 
 

2016

INDIGO 7800 PURCHASED

2016 saw the well awaited introduction of a digital press which allowed IBS to expand their stock collection, and reduce minimum quantities and turn arounds.

 
 
 

2017

FURTHER EXPANSION FOR IBS

A third factory was purchased to allow for the businesses future growth plans.